Therapy questions

The practical stuff.
Simply explained.

Here’s what to know about working together.

Who do you work with?

My focus is teens 14+, young adults and college students, and athletes. Adults outside these groups are welcome when their needs and my approach fit. Common concerns include anxiety, depression, identity, body image, relationships, and performance pressure.

Do you take insurance?

Therapy is billed through the practice. Connections works with Aetna, Cigna, Blue Cross Blue Shield, and Curative. The intake team must verify your specific plan, clinician participation, and expected cost. Ask Empathy First directly about its current coverage options.

How do I get started?

Start with Connections Child & Family Center and request Marty Caballero, LMSW. Empathy First offers additional availability. The practice confirms fit, fees, and scheduling before your first session.

Can I meet virtually or in person?

Virtual therapy is available when you are physically located in Texas. In-person options are through Connections in The Woodlands and Empathy First in Cypress, subject to current office availability.

How does privacy work for teens?

We review confidentiality, safety exceptions, caregiver involvement, and what information may be shared at the beginning. The aim is to give teens room to talk while involving caregivers appropriately.

What does LMSW mean?

It stands for Licensed Master Social Worker. I provide clinical therapy through my affiliated practices under clinical supervision in Texas.

What if I’m not sure what to talk about?

That’s okay. We can start with what’s been difficult lately, what you’ve already tried, and what you hope could feel different.

Let’s start here

You don’t need the perfect words.

Tell the intake team you’d like to work with Marty. They’ll help you check availability, coverage, and the next step.

Find your next step